Backup Charity

(BACKUP North West Ltd, formerly known as Bolton Young Persons Housing Scheme)

At Bolton Backup Charity we offer three different services, and these are:

  • Castle House We offer meals, communal areas for support and safe accommodation in a large group home. Each young person has their own bedroom but share a bathroom with 2 other young people.
  • Project Front Door 24 hour supported accommodation with 10 units. Intensive support for young people who need extra support prior to semi independent living. 6 bedsits and 4 self contained flats in one block. No communal living.
  • Plan B Emergency overnight accommodation with support open from 9pm – 9am. 2 bed spaces, with shared bathroom and kitchen. No communal living.

It's all about:

  • Supported Lodgings for young people
  • Supported Tenancies for young people

Residents are supported to move in, manage the property and move on at the appropriate time. The aim is that after a period of time the young person moves into their own secure accommodation having acquired the skills and knowledge required to manage on their own. Whilst the young person lives on the scheme they will be provided with a support package that is designed for them.

Type of service: Short-Term Accommodation, Emergency Accommodation
Who is it for: Age Range: 16 – 21 (will accept older if vulnerable)

Circumstances: Single Homeless or at risk of rough sleeping or harm through homelessness.

How to access this service: Referral: Yes

Brief Description: Castle House Young People are referred initially by Leaving Care Team or Youth Offending as priority is given to U18s. If there are beds available Homeless Welfare can refer young people after 3pm. Young people are accepted subject to a risk and needs assessment. This is emergency accommodation, short term. Upon arrival they are given a short induction and shown their room. Meals are provided.
Project Front Door Young People can be referred through any agency using a referral form, they are interviewed at Homeless Welfare as part of the BYPHS surgery. PFD is intensive supported housing for young people who need extra help before living semi independently. They have their own accommodation and are supported to manage it with staff available on site.
Plan B Young People can be referred through Homeless Welfare for emergency overnight accommodation, or internally through BYPHS services. When they arrive the young person is welcomed with an induction and a meal.
Supported Lodgings for young people Young People are referred initially by ANY SUPPORTING AGENCY. Young people are accepted subject to a risk and needs assessment. We have a matching process with the right householder to make sure both parties are happy with the arrangement. This is short to medium term accommodation. YP will be inducted and supported by the householder as well as a BYPHS support worker. House rules and meal arrangements vary between householders.
Supported Tenancies for young people Young People can be referred by an agency and we can take self-referrals. Anyone U18 must be referred through Leaving Care Team in The Base and anyone over18 can be referred through Homeless Welfare or directly to BYPHS. All referred are interviewed and assessed by a support worker who will try to look at all housing options available.

Information required when applying for our service: We need National Insurance Numbers at referral and we need proof of income.
Plan B Risk assessment from the referrer.
Follow up services: There is support available on site linked to independent living skills.
Supported Lodgings for young people There is support available on site linked to independent living skills. The support worker helps with this and planned move on into a supported tenancy flat when the time is right. The young person has regular visits but has daily support within the home. They are a lodger but are supported.
Supported Tenancies for young people Each young person is supported through regular visits depending on what each young person needs are. We will assist young people who have maintained a successful tenancy to access and move into their own accommodation at the end of the placement.
Length of service delivery: Castle House From 1 day - 3 months. Beyond that we will support the young person to get their own accommodation and assist them with moving on. All young people are offered extra support through a BYPHS mentor.
Project Front Door Up to 9 months. Beyond that we will support the young person to get their own accommodation and assist them with moving on either into their own tenancy or a BYPHS tenancy. All young people are offered extra support through a BYPHS mentor.
Plan B 3 weeks.
Supported Lodgings for young people From 1 day - 12 months. Beyond that we will support the young person to get their own accommodation and assist them with moving on. All young people are offered extra support through a BYPHS mentor.
Supported Tenancies for young people Up to 12 months. Beyond that we will support the young person to get their own accommodation and assist them with moving on.
Capacity of the service: Castle House 8 bed spaces.
Project Front Door 10 units available at any one time.
Plan B 2 units available at any one time.
Supported Lodgings for young people 8 bed spaces across Bolton.
Supported Tenancies for young people 45 at any one time.
Advice/Guidance this service can offer: Employment, training and support, Mental and other health issues, Domestic and sexual abuse, Financial issues and budgeting, Offending and other risky behaviour, Substance abuse, Homeless and Housing, Social isolation and tackling loneliness, Sexual health, Pregnancies, Relationships and Anything else affecting independent living.


- Offices are weekdays only. Nightstay is open 7 days a week from 6pm - 9 am and Project Front Door is open 24 hours a day.

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm

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